FAQ
Order
What size should I buy?
If you're not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Shipping, Returns & Exchanges
How is shipping arranged?
Once you have placed your order, you will receive a confirmation email informing you that your order has been received by our fulfillment team. As soon as your order is fulfilled, you will receive an email notification with your tracking information. Shipping costs are non-refundable in the event of a return.
Do you ship internationally?
We ship exclusively to European countries, excluding Switzerland. Shipping within Germany is free for orders over €50. Shipping costs to other European countries are calculated at checkout.
Get in touch
Do you have questions about your order or a general inquiry?
